Traditional analogue phone lines will be switching off in 2025, which is going to come around fast. With this in mind, now is the time to ensure your business has made the switch to a cloud based phone system. But what exactly is this, and how does it work?
What is a cloud based phone system?
Cloud based phone systems are a phone and communications service which works over the internet, rather than using a traditional analogue phone line. They are also known as VoIP phones, which stands for Voice over Internet Protocol.
You’ll need to be connected to a strong, high-speed internet service if you want to set up a cloud based phone system. VoIP phones convert voices into a digital signal, which is then sent over the internet. VoIP calls can be from a computer, a VoIP phone, or a traditional phone connected to a VoIP adaptor. You can also call a regular phone number from a VoIP phone. Microsoft Teams can be used to set up an effective cloud based phone system within your business.
The benefits of a cloud based phone system
The are many benefits to switching your business over to a cloud based phone system (even apart from the fact that it will need to make the switch before 2025, when all analogue phone lines will be switched off).
- A cloud based phone system is easier to manage and maintain than an analogue system.
- Cloud based phone systems are simple to integrate with a headset or handset, so your staff can use it hands free.
- The cost of calls on a cloud based phone system are significantly lower.
- If you’re growing your business, a cloud based phone system is easy to scale up when you have new employees coming on board.
- With more people working from home, cloud based phone systems enable a remote workforce to keep in touch with each other and your customers.
Ready to make the switch to a VoIP system? PC Comms can help
As your IT support provider, PC Comms will help you every step of the way when setting up your business’ cloud based phone system. From working out which system best suits your business and its needs, to setting things up, to educating your staff in how to use the system, PC Comms will help you get things running smoothly.
