Sectors

Charities

The Challenge:

IT Budget is usually the biggest challenge we see when working with charities, there are varied needs with charities so there isn’t a magic wand to wave.

Charities are also often under resourced, making it doubly difficult to keep on top of IT services.

 

Charities IT Priorities

 

The PC Comms Solution:

Be Supportive!

PC Comms love working with charities! It’s something to do with the warm fuzzy feeling we get, knowing that something is going back in the local community.

We happily use our knowledge and expertise to think of innovative ways for charities to maximise their budgets and squeeze every ounce out of their IT investments.

Along with our discounted rates, we also discount many of our services where we can to help charities keep doing what they do best, while we take on the IT headaches.

 

Priority Support

With a PC Comms Support package, you get to jump the queue! Priority support guarantees that your support issues are fast tracked.

 

Guaranteed Response Times

Reduce waiting times and spend more time doing the things you should be doing. All our support packages come with guaranteed response times.

 

Regular Reviews

Our regular reviews ensure that you are on the correct package and kept updated with your current IT status, allowing for greater financial management and planning for your IT budget.

 

Account Management

With PC Comms, you don’t just get renowned IT Support, you get a team who will get to know your Company inside out, allowing us to offer you bespoke IT support.

 

24/7 Dashboard

With our bespoke Customer dashboard, we offer you 24/7 access to every stat you can imagine relating to your support contract and hardware.

Security should never be an optional add-on

With PC Comms, security comes built in as standard. Think of us as your secure & flexible IT bubble. Whatever your needs, we’ll protect your business with our scalable and cost-effective services.

  • Rolling 30 Day ContractsWe’re so confident in our service, that we won’t tie you down to a long-term contract.
  • Transparent PricingEasy to budget monthly costs detailed to show you exactly what you’re getting for your money
  • Fast Response TimeWith a support contract, you receive priority contact to our dedicated team of support engineers.

Extra as standard

With a PC Comms support contract, all the fundamentals come as standard to make sure you are fully protected. Why compromise when you don’t need to?

 

Antivirus

The Worlds leading Anti-Virus package included in all support packages as standard.

 

Application Patching

Automatically keep typically exploited programs up to date.

 

OS Patching

Allow us to manage your Microsoft Windows Updates without having to think about it.

 

Proactive Health Monitor

Monitor the health of all PCs and servers silently in the background.

 

Ransomware Protection

Automatic detection of known Ransomware with emergency isolation mode built in as standard.

 

Social Media Control

Block or permit access to social media sites for all or selected devices.

 

Webmail Control

Control access to all popular webmail sites from your user’s machines.

 

DNS Protection

DNS Protection adds another level of protection to your clients.

IT Support you can actually rely on

For a free, no obligation quote, please send us a message or call 01278 458558. We are sure to have a package to suit your needs, whatever your requirements.

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