Sectors

Engineering

The Challenge:

Performance, the ability to respond and react to customers needs is hugely important these days.

Engineering business are often expected to be able to produce high end 3D renders of solutions in practically no time at all. To have any chance of doing this Engineering IT systems have to be high performance machines with capabilities that are matched to specific application needs.

The inability to respond or provide these solutions it a timely fashion can be the difference between winning and losing a contract.

Also we are seeing more and more tenders requiring engineering companies to be Cyber Fit or Cyber Ready, most engineering companies already having ISO compliance to maintain so this is an added burden. One often not covered by in house skill sets.

 

Engineering IT Priorities

 

The PC Comms Solution:

Know your applications!

When is comes to performance it is important to know what you are aiming for, each application will have a different requirement and be compatible with different components? PC Comms has over 30 years of combined experience in specifying and building workstations and servers.

Our approach is to review the applications in use and document each individual requirement, then we can map out the technical attributes of a system to match one or more applications, wherever possible we will also reach out to the software developers to get their direct input.

From this we can the workout if a Manufactured or Custom-built system would be the best fit, working within your budget we will make sure we squeeze the most performance out of your available £’s.

PC Comms believe security should be built in as standard, and that’s why all our support plans work to meet or exceed the Government backed Cyber Essentials Scheme, our fully trained staff will ensure attaining Cyber Essentials Certification is a painless as possible.

Berry & Escott is a precision engineering company; we pride ourselves on delivering work of exceptional quality via our comprehensive range of engineered solutions. We have worked with PC Comms for over ten years now. So when we needed to adopt LiDar and Point Cloud technology PC Comms were able to assist, saving us thousands by building a bespoke workstation with the performance needed to power 3D walkthroughs of entire factories or rooms captured using the latest technology.”

Tim Parker – Engineering Manager

 

Priority Support

With a PC Comms Support package, you get to jump the queue! Priority support guarantees that your support issues are fast tracked.

 

Guaranteed Response Times

Reduce waiting times and spend more time doing the things you should be doing. All our support packages come with guaranteed response times.

 

Regular Reviews

Our regular reviews ensure that you are on the correct package and kept updated with your current IT status, allowing for greater financial management and planning for your IT budget.

 

Account Management

With PC Comms, you don’t just get renowned IT Support, you get a team who will get to know your Company inside out, allowing us to offer you bespoke IT support.

 

24/7 Dashboard

With our bespoke Customer dashboard, we offer you 24/7 access to every stat you can imagine relating to your support contract and hardware.

Security should never be an optional add-on

With PC Comms, security comes built in as standard. Think of us as your secure & flexible IT bubble. Whatever your needs, we’ll protect your business with our scalable and cost-effective services.

  • Rolling 30 Day ContractsWe’re so confident in our service, that we won’t tie you down to a long-term contract.
  • Transparent PricingEasy to budget monthly costs detailed to show you exactly what you’re getting for your money
  • Fast Response TimeWith a support contract, you receive priority contact to our dedicated team of support engineers.

Extra as standard

With a PC Comms support contract, all the fundamentals come as standard to make sure you are fully protected. Why compromise when you don’t need to?

 

Antivirus

The Worlds leading Anti-Virus package included in all support packages as standard.

 

Application Patching

Automatically keep typically exploited programs up to date.

 

OS Patching

Allow us to manage your Microsoft Windows Updates without having to think about it.

 

Proactive Health Monitor

Monitor the health of all PCs and servers silently in the background.

 

Ransomware Protection

Automatic detection of known Ransomware with emergency isolation mode built in as standard.

 

Social Media Control

Block or permit access to social media sites for all or selected devices.

 

Webmail Control

Control access to all popular webmail sites from your user’s machines.

 

DNS Protection

DNS Protection adds another level of protection to your clients.

IT Support you can actually rely on

For a free, no obligation quote, please send us a message or call 01278 458558. We are sure to have a package to suit your needs, whatever your requirements.

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