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Retail

The Challenge:

Reliability, this is a very challenging industry often working long hours and public facing, the slightest IT issue can cause lost sales or worse loss of reputation.

The high pressure and instant demand on retail businesses makes them vulnerable to data protection and cyber security breaches.

 

Retail IT Priorities

 

The PC Comms Solution:

Belts and Braces!

PC Comms see the retail sector as one of the most demanding, with zero tolerance for error. We take into consideration all the key factors to ensure the retail business can perform 247.

Reliable Internet, redundant systems, high performance, security and compliance are all essential to obtain robust retail IT infrastructure.

However, not everyone has a limitless budget, so IT spend must be planned and directed to where it’s needed most.

“Carbase – we are one of the UK’s biggest car and van retailers with an award winning reputation for innovation and customer service. PC Comms have automated our deployment of our line of business applications saving a massive amount of time when its time to update our systems. What used to take weeks to roll out now happens hours rather than days.”

Mark George – IT Manager

 

Priority Support

With a PC Comms Support package, you get to jump the queue! Priority support guarantees that your support issues are fast tracked.

 

Guaranteed Response Times

Reduce waiting times and spend more time doing the things you should be doing. All our support packages come with guaranteed response times.

 

Regular Reviews

Our regular reviews ensure that you are on the correct package and kept updated with your current IT status, allowing for greater financial management and planning for your IT budget.

 

Account Management

With PC Comms, you don’t just get renowned IT Support, you get a team who will get to know your Company inside out, allowing us to offer you bespoke IT support.

 

24/7 Dashboard

With our bespoke Customer dashboard, we offer you 24/7 access to every stat you can imagine relating to your support contract and hardware.

Security should never be an optional add-on

With PC Comms, security comes built in as standard. Think of us as your secure & flexible IT bubble. Whatever your needs, we’ll protect your business with our scalable and cost-effective services.

  • Rolling 30 Day ContractsWe’re so confident in our service, that we won’t tie you down to a long-term contract.
  • Transparent PricingEasy to budget monthly costs detailed to show you exactly what you’re getting for your money
  • Fast Response TimeWith a support contract, you receive priority contact to our dedicated team of support engineers.

Extra as standard

With a PC Comms support contract, all the fundamentals come as standard to make sure you are fully protected. Why compromise when you don’t need to?

 

Antivirus

The Worlds leading Anti-Virus package included in all support packages as standard.

 

Application Patching

Automatically keep typically exploited programs up to date.

 

OS Patching

Allow us to manage your Microsoft Windows Updates without having to think about it.

 

Proactive Health Monitor

Monitor the health of all PCs and servers silently in the background.

 

Ransomware Protection

Automatic detection of known Ransomware with emergency isolation mode built in as standard.

 

Social Media Control

Block or permit access to social media sites for all or selected devices.

 

Webmail Control

Control access to all popular webmail sites from your user’s machines.

 

DNS Protection

DNS Protection adds another level of protection to your clients.

IT Support you can actually rely on

For a free, no obligation quote, please send us a message or call 01278 458558. We are sure to have a package to suit your needs, whatever your requirements.

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