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Help & Advice

The PC Comms Support Desk is here to help you, but we also provide self-help tools and guides which you can access 24/7, completely free of charge.

 

Log a Ticket

Our easy-to-use support portal is the most efficient way of getting help. Please note this service is for contract customers only.

Log a Ticket

 

Password Checker

This handy tool from PC Comms is free and will ensure all your passwords are unique and secure.

Check my Passwords

 

Remote Access

To allow a PC Comms engineer to access your machine, you will need to click the link below when asked.

Launch Remote Access

How-to Videos

PC Comms step by step how-to videos are the perfect way to carry out simple tasks without the need for telephone support. But if you do get stuck, we’re here to help.

How To

Log a support ticket

Resources

PC Comms don’t just support users when they run into problems, we also provide literature and links to proactively assist and educate the workforce. Please help yourself to the PC Comms poster downloads, designed to make staff aware of the latest in security best practice and advice.

Useful Links

The following links are for external sources which PC Comms recommend you utilise.

Looking for some free Microsoft Office training?
https://support.office.com

Access your emails from any secure browser
https://outlook.office.com

Check the BT page for any outages in your area
BT: broadband, TV, phone, home & business

Follow our Facebook page for regular update, tips and tricks
PCComms | Facebook

Follow our Twitter page for regular updates
https://twitter.com/PCCOMMSLTD

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