Services

IT Support

Our bespoke IT support contracts are designed to be cost effective and offer the most comprehensive support solution you can wish for. We believe that just having the technical know-how isn’t enough unless it can’t be partnered with first class customer service.

Why PC Comms?

We provide unique, pro-active support at an affordable price from our award-winning team.

 

Priority Support

With a PC Comms Priority Support package, you get to jump the queue! Priority Support guarantees all support issues are fast tracked.

 

Guaranteed Response Times

Reduce waiting times and spend more time doing the things you should be doing. All our support packages come with Guaranteed Response Times.

 

Regular Reviews

We’ll make sure you’re on the right package and kept updated with your current IT status, allowing for greater financial management and IT budgeting.

 

Account Management

PC Comms gives you renowned IT Support and access to a team who understand your company inside and out, so you get truely bespoke support.

 

24/7 Dashboard

The PC Comms bespoke customer dashboard gives you 24/7 access to all the support contract and hardware data you’ll ever need.

 

Compliance

PC Comms compliance dashboard ensures that nothing is missed, patching, updates and security are all visible in one place

Security should never be an optional add-on

With PC Comms, security comes built in as standard. Think of us as your secure & flexible IT bubble. Whatever your needs, we’ll protect your business with our scalable and cost-effective services.

  • Rolling 30 Day ContractsWe’re so confident in our service, that we won’t tie you down to a long-term contract.
  • Transparent PricingEasy to budget monthly costs detailed to show you exactly what you’re getting for your money
  • Fast Response TimeWith a support contract, you receive priority contact to our dedicated team of support engineers.

Extra as standard

With a PC Comms support contract, all the fundamentals come as standard to make sure you are fully protected. Why compromise when you don’t need to?

 

Antivirus

Advanced next-generation anti-malware solution – included with all support contract packages as standard.

 

Application Patching

Automatically keep typically exploited programs up to date.

 

OS Patching

Allow us to manage your Microsoft Windows Updates without having to think about it.

 

Proactive Health Monitor

Monitor the health of all PCs and servers silently in the background.

 

Ransomware Protection

Automatic detection of known Ransomware with emergency isolation mode built in as standard.

 

Social Media Control

Block or permit access to social media sites for all or selected devices.

 

Webmail Control

Control access to all popular webmail sites from your user’s machines.

 

DNS Protection

DNS Protection adds another level of protection to your clients.

IT Support you can actually rely on

For a free, no obligation quote, please send us a message or call 01278 458558. We are sure to have a package to suit your needs, whatever your requirements.

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