IT Support

Our bespoke IT support contracts are designed with you and your business in mind. We offer outsourced IT support services that are cost effective and comprehensive. At PC Comms, we believe that all the technical know-how in the world doesn’t mean much if it doesn’t also come with first class customer service. So that’s what we offer.

Why PC Comms?

We provide unique, pro-active support at an affordable price from our award-winning team.


Priority Support

Jump to the head of the queue with our Priority Support package. All IT support issues are fast tracked, so you aren’t left waiting with your business operations in limbo.


Guaranteed Response Times

All our support packages come with guaranteed response times, so you can spend less time waiting around for a crucial IT fix and more time running your business.


Regular Reviews

Once we’re your outsourced IT support partner, we don’t just wait around until you have a problem. We’re always checking to make sure you’re on the right package for your business, and work with you to see what else we can do for you within your budget.


Account Management

PC Comms give you IT support that’s second to none. Our team work to understand your business inside and out, offering you IT support that’s truly bespoke. Whenever there’s a problem, we’re there to help.


24/7 Dashboard

There’s no waiting around for updates with PC Comms outsourced IT support. Our bespoke customer dashboard gives you 24/7 access to all your support contract and hardware data – whenever you need it.



We never miss a trick at PC Comms. Our compliance dashboard ensures nothing is overlooked in your IT support. Information on all updates, data patching, and IT security for your business is visible in one place.

Security should never be an optional add-on

At PC Comms, we believe that security is a vital component of any outsourced IT support service – so why should it ever be an optional add-on? With all our packages, security comes built in as standard. Think of us as your flexible IT partner whose number one priority is to make sure your business is secure. Whatever your needs, we’ll protect your business with our scalable and cost-effective service offerings.

  • Rolling 30 Day ContractsWe’re not interested in tying you into a long-term contract. We’re confident in our outsourced IT support services, and want to be as flexible with our offering as you need us to be.
  • Transparent PricingWe breakdown our services into easy to understand monthly costs, detailed to show you exactly what you’re getting for your money. Working with you, we can find the most cost-effective solution within your business’s budget.
  • Fast Response TimeWith PC Comms IT support, you receive priority contact to our dedicated team of support engineers. We’ll explain any problems and updates that are taking place in jargon-free terms, and everything we do is fully documented.

Extra support comes as standard

We believe in going the whole mile, not half of it. With PC Comms as your outsourced IT support provider, all our support contracts come with fundamental services as standard. We care about ensuring your business is fully protected.



We include advanced next-generation anti-malware solutions with all our support contract packages as standard.


Application Updates

We automatically keep all IT support programs up to date, so you don’t need to worry.


Operating System Updates

Tired of having to restart your PC every other day because it needs yet another Microsoft Windows update? Let us manage it for you.


Proactive Health Monitor

We monitor the health of all computers, services, and devices in the background, so your IT equipment won’t suddenly let you down.


Ransomware Protection

Your business’s safety is our top priority. We automatically detect known ransomware, and have emergency isolation for any malicious programs built in as standard.


Social Media Control

Stay in full control of your business’s social media and block or permit social media access on all devices within your business.


Webmail Control

We ensure everyone in your business is able to communicate with each other effectively by integrating access to all popular webmail sites across your business’s IT network.


DNS Protection

Add a layer of protection between your business and the internet. Our DNS Protection services filter unwanted traffic away from your system and blacklist any suspicious websites, keeping you and your staff safe online.

IT Support you can actually rely on

For a free, no obligation quote, please send us a message or call 01278 458558. We are sure to have a package to suit your needs, whatever your requirements.

Contact us todayFree vulnerability scan

What is IT support?

IT support is a service that assists you with everything computer and technology related within your business. PC Comms offer outsourced IT support on everything from solving technical issues with your network as they come up, to monitoring your internal devices for any potential malware or problems. We also regularly update all your IT applications, and protect your staff online.

How can outsourced IT support benefit your business?

IT support keeps your business and everyone who works in it secure. It protects your business against cyber crime and malware, keeping you and your clients’ data safe.

Comprehensive IT support also improves your efficiency as a business. You won’t find your business grinding to a halt because your IT systems have unexpectedly shut down if you’ve got an outsourced IT support provider like PC Comms keeping an eye on things in the background. Most problems are fixed before they’ve even occurred, and anything that does crop up is quickly dealt with.

Why choose PC Comms as your IT support provider?

PC Comms adopt a proactive approach to being your IT support partner. We don’t just wait for problems to happen so we can fix them – we are actively monitoring your IT systems to nip problems in the bud before they even have a chance to occur.

As a client of ours, you’ll have full access to your own bespoke dashboard displaying all information about your IT support package. You’ll also be backed by our friendly, dedicated team, who are at the end of the phone or email whenever a problem occurs. Everything we do is documented, and we explain everything to you transparently and jargon-free – so you know exactly how your IT support is helping your business and promoting your efficiency.

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