For financial planning service Ballantine Wealth Management, cyber security is of paramount importance.
Scenario
Ballantine specialise in providing financial planning for individuals and businesses, so naturally want to ensure their cyber security is ironclad.
Ballantine wanted to increase the level of their Cyber Security – both for their benefit as a business, and to give their valued clients peace of mind that their information is protected. That’s where we came in.
“Cyber security is becoming more important to us as a business and our clients. It’s a complex subject – fortunately we had PC Comms to guide us through the process and provide excellent advice for where we could improve our IT set up.” –Ballantine Wealth Management
Steps taken
One of the main priorities for Ballantine was to obtain Cyber Essential accreditation. This would attest to their clients that Ballantine and all its staff were following Cyber Security best practices and doing all they could to keep their data safe.
PC Comms are one of the few IT support companies in the South West to have achieved the Cyber Essentials Plus accreditation – which was one of the reasons Ballantine chose us. Our insight into Cyber Essentials gives us unrivalled expertise and knowledge in how to attain this accreditation for our clients too.
“With the support of PC Comms, our business is now Cyber Essential Plus certified – the gold standard in cyber security.” –Ballantine Wealth Management
We installed our remote monitoring and maintenance tool to Ballantine, so we can provide 24/7 IT support across all devices within their business. Our monitoring tool is produced by ConnectWise, market leaders in IT support tools and a business we have worked closely with since 2011.
Once we had full visibility of the fleet of devices, our biggest challenge was to quickly address all the vulnerabilities we found to ensure Ballantine could achieve Cyber Essentials certification.
A lot of our processes are now automated and take action the second a problem has been detected. The time PC Comms have spent creating these automated procedures pays off for our customers, as it reduces the downtime of their IT system and enables them to get back up and running swiftly.
“I felt that they were taking a genuine interest in our business and how we could operate more efficiently and securely.” –Ballantine Wealth Management
As fellow locals, we also connected with Ballantine over a shared interest in sponsoring and supporting the Bridgwater United Women’s Football Club.
What Ballantine Wealth Management say
"PC Comms expertly look after our day-to-day IT support. We’re extremely pleased with them and would highly recommend their services."
